📋 Terms of Service

Last updated – 22 June 2025

These Terms explain what you can expect when you book a car wash with Adam Auto Care. I’ve kept things simple, clear and fair.

📅 1. Booking and Availability

• Book using the calendar – I only show real availability to the best of my knowledge.
• I currently serve NE30 2 and NE30 4 postcodes.
• You’ll get a confirmation email with the time, date and address. Check your Junk folder if you don't receive this immediately.
• North Tyneside Council rules on young people working limit my weekly hours – I may block slots if I hit the cap.

💳 2. Pricing and Payment

• Prices are shown on the site, currently £8 per wash.
• Pay after the wash – by secure Stripe link or cash.
• If you ever feel the service didn’t meet your expectations, please tell me – I’ll try to fix it.

🔁 3. Cancellations and Rescheduling

• No cancellation fees – if you need to cancel or move your booking, just email me at bookings@adamautocare.co.uk as soon as you can.

🌧️ 4. Weather, Safety and Boundaries

• I may reschedule in unsafe conditions – I’ll email you if so.
• I won’t carry out a wash if there's a risk to your car, me or my equipment.
• For safety, I don’t enter anyone’s home – all cleaning is done outside.
• I often need some water so may ask to use an outdoor tap or ask for buckets to be filled.
• I also reserve the right to cancel or refuse a booking if I believe the situation is unsafe, the car is too heavily soiled or damaged or if I feel uncomfortable or disrespected. I’ll always try to explain why and handle things kindly.

🧽 5. What I Do (and Don’t) Clean

• External hand washes only – no machines or harsh chemicals.
• I bring my own cleaning products and tools. I might need to use your outdoor tap or ask you to fill a couple of buckets with water before I start.
• No interior or valeting services (yet!)
• I’ll do my best with cars that are extra-muddy, covered in sap or bird poo etc. but can't guarantee full removal in one wash if it's in a really bad state.

🛡️ 6. Liability and Care

I use safe tools, clean water and proper products to minimise risks. However, I can't be responsible for:

• Pre-existing damage or wear.
• Loose or fragile parts.
• Damage caused by weather or location I can’t control.

🔐 7. Your Data

• I only collect data to manage bookings and confirmations.
• I don’t share or sell your info. Ever.
• Read the Privacy Policy for full details.

📣 8. Questions or Complaints

• Email adam@adamautocare.co.uk – I’ll try to fix things quickly.
• If needed, my parent will step in to help sort it out.

👦 9. Who’s Behind Adam Auto Care

This is a learning project run by a 13-year-old with help from my parents. All jobs are handled responsibly with proper supervision.

⚖️ 10. Legal Stuff

These Terms are governed by the laws of England and Wales.